Shipping

We offer global shipping for all orders, handled by SF Express. Shipping costs will be automatically applied at checkout, and estimates will be provided during the process.

In-stock Items: Shipped within 5 business days.

Custom Items: Shipped within 3-4 weeks.

Shipping Fees

Local Delivery
Enjoy free local shipping on orders over HKD 1,500.

Asia Delivery
Enjoy free shipping to Asia on orders over HKD 2,500.

International Delivery
Enjoy free international shipping on orders over HKD 3,500.

During promotional periods and public holidays, an increase in order volume may lead to extended shipping times. All orders will be shipped globally via SF Express and delivered to your specified address or local pickup point. For unclaimed packages, we can arrange reshipment for an additional fee.

Estimated Delivery Times (for reference only; please note that remote areas may experience longer delivery times):

  • Hong Kong: 2-3 business days
  • Asia: 3-7 business days
  • World: 10-14 business days

    If your country or region of residence differs from the country associated with your registered social security number, customs may require you to present your passport for identity verification. We recommend having your passport ready, as identification is typically required when receiving international shipments.

Taxes and Duties

Please note that items shipped from Hong Kong may incur taxes, VAT, or customs duties in certain countries. Any additional charges resulting from package delivery are the responsibility of the customer.

Third Orb is not liable for orders lost due to incomplete or incorrect addresses provided by the customer. In the event of any disputes, Third Orb reserves the right of final judgment.