Contact Us

General Inquiries

If you need assistance, our expert team is ready to answer all your questions—from placing orders to providing styling tips and gift suggestions.

Feel free to reach out through the Help Center on the right or email us at thirdorbofficial@gmail.com. We’re here to assist you!

Our goal is to respond within 24 hours during business days, Monday to Friday, from 9 AM to 6 PM (Hong Kong time). Please note that response times may be extended on weekends and holidays.

If you need to return an item, please carefully read our return policy.

Customer Support

For inquiries, please email us at thirdorbofficial@gmail.com.

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